For details on our refund deadlines and policies, please refer to the information below. Please note that our policies differ between subscription payments and on-demand (one-time) payments made for Cinematic application. Please also note that we treat violations of our Terms of Use very seriously, and we have no obligation to offer refunds to users who violate these terms, even if their requests are made within the designated refund period.

Eligibility Criteria

For on-demand subscriptions: If user is unable to avail our services upon paying the fees, he/she will be eligible to get 100% refund considering the unavailability of fitness, wellness and lifestyle video consultations.

Return Process

For on-demand subscriptions: The process to avail the refund is to email at support@live-technologies.net by providing the user’s mobile number and payment transaction ID.